Doris Young Associates

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Please complete the following survey to evaluate your nurse retention program. Contact Doris Young Associates for assistance. Call Doris personally at (800) 671 8005 with questions or for advice concerning your nurse retention. We want your new retention program to be as successful as possible.

First Name
Last Name
Organization/Facility
Address:
City
State
Zip
Phone Nr.
E-Mail Address
Area of Inquiry
	Select Multiple Areas of Inquiry by holding down the Control Key

Retention Tracking
1. Is your nurse turnover less than 15 percent annually?	Yes No
2. Are your nurse vacancy rates below 10 percent?	Yes No
3. Do you know the nurse turnover trend at your facility for the last five years?	Yes No
4. Do you conduct exit interviews with every departing nurse and track reasons for employee departures?	Yes No
5. Do you know the top five reasons that nurses leave your organizaton?	Yes No
If you answered "No" to three or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!
Hiring Practices
6. Do you help your new nurses get involved socially as well as teaching them the clinical aspects of their job?	Yes No
7. Do you have at least 90% retention rates for nurses completing three months of employment?	Yes No
8. Do new nurses meet with managers, preceptors and senior nursing leaders regularly in the first three months?	Yes No
9. Do new nurses have access to at least one person, other than their direct manager, to help them transition to their new roles?	Yes No
If you answered "No" to two or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!
Compensation
10. Do you conduct monthly compensation surveys of the surrounding market?	Yes No
11. Do you regularly inform your nursing staff about how their total compensation and benefit package is calculated?	Yes No
12. Do you track the base wage and pay practices of your competitors on a regular basis?	Yes No
13. Do you use sources beyond published regional surveys to track compensation data within your market (e.g. ads, exit interviews, information from staff interviews, etc.)?	Yes No
14 Do you reward nurses for longevity within your organization?	Yes No
If you answered "No" to two or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!
Scheduling Practices
15. Do nurses believe that your facility is responsive to their scheduling preferences?	Yes No
16. Do you try to accommodate nurse scheduling preferences whenever possible?	Yes No
17. Do managers take action on nurse requests for schedule changes within three months?	Yes No
18. Are managers able to meet the scheduling preferences of at least 90% of nurses?	Yes No
19. Do nurses participate in the scheduling on the unit?	Yes No
If you answered "No" to three or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!
Work Intensity
20. Has nurse job satisfaction increased or, at least, remained constant for the past two years?	Yes No
21. Do nurses at your facility feel that the pace of their work is manageable?	Yes No
22. Does your facility offer nurses assistance in coping with stress?	Yes No
If you answered "No" to two or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!
Management Practices
23. Is staff satisfaction with managers consistent across units (i.e., does not vary more than 10 percentage points)?	Yes No
24. Do nurse managers receive monthly updates on their units' and the facility's turnover rates?	Yes No
25. Do you provide nurse managers with reasons for employee departures on a regular basis (e.g. from exit interviews or satisfaction surveys)?	Yes No
26. Are managers held formally accountable for retention rates on their units?	Yes No
27. Do you have a formal orientation program for new nurse managers?	Yes No
28. Do senior nursing leaders regularly coach nurse managers in providing communication and feedback to their staff?	Yes No
If you answered "No" to four or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!
If you answered "No" to more than 10 of the above 28 questions that indicates a need for increased overall focus on retention. Contact Doris Young Associates to help you set up a results oriented nurse retention program. You will recover the cost of these programs almost immediately.

Select Multiple Aras of Inquiry by Circling Those Desired.

Mail to:
Doris Young Associates
320 Westover Ave
Norfolk, VA 23507-1846

Retention Tracking

If you answered "No" to three or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!

Hiring Practices

If you answered "No" to two or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!

Compensation

If you answered "No" to two or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!

Scheduling Practices

If you answered "No" to three or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!

Work Intensity

If you answered "No" to two or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!

Management Practices

If you answered "No" to four or more of the above questions, Doris Young may be of assistance to your organization. She will be in contact with you, OR you may contact her if you want to get started sooner!

If you answered "No" to more than 10 of the above 28 questions that indicates a need for increased overall focus on retention. Contact Doris Young Associates to help you set up a results oriented nurse retention program. You will recover the cost of these programs almost immediately.

If you answered "No" to more than 10 of the above 28 questions that indicates a need for increased overall focus on retention. Contact Doris Young Associates to help you set up a results oriented nurse retention program.
You will recover the cost of these programs almost immediately.